Branning's Union City Auto Body
23:20 18 Mar 20
Geico has them as a preferred repair shop in Union City, I when through my insurance and everything went smooth, they told me in 2 days will be ready at 3 pm and it was. Super friendly staff and the manager is very professional, I recommend this place 100%
02:43 09 Mar 20
I was in a car accident and needed my car fixed. I've always passed here and had no reason to use it. I'm so glad I came here, my car, was done in the span of 7 days and was CLEAN, and the people who took care of me are friendly and amazing. They took care of my car and I would recommend to every and anyone who needed a vehicle repair.
05:58 29 Feb 20
This is my second time here and both times have been extremely high quality, fast and professional. There are so many reasons to go here: They honor their lifetime warranty on their work 100%. They clean the car inside and out upon completion of the work. It’s so convenient that you can get the rental car there as well and it is all managed through Geico. I left my car there in pretty bad shape and got it back in significantly better condition, not only repaired but so clean...I almost didn’t recognize it parked there! Thank you soooooo much for an EASY experience getting my auto body fixed and for the great quality work done, it doesn’t look like it was ever in an accident!
12:40 21 Feb 20
They did a great job on my car! I would highly recommend them to my friends. Miriam was excellent in the whole process.
14:58 31 Jan 20
Took my car in after it got hit while parked and they popped my bumper back on in 10 minutes! The staff and Rich were so friendly and helpful, walking me though the process and answered all of my questions. I will definitely come back if I ever need to have my car repaired.
17:40 11 Jan 20
Great customer service from beginning to end, car was ready in 2 days after needing to get my rear bumper replaced. Looks brand new again and they also cleaned the interior/exterior. Would highly recommend!
03:00 03 Jan 20
My front bumper had to be replaced after a fender bender, Brannings team did an amazing job. Overall customer service was amazing, the shop is clean and welcoming. I had a sensor that came lose unrelated to my bumper accident and my insurance denied to fix it, but they were so nice to bring it back to place without a charge. My car was ready in 4 day’s , in prestige condition after exterior/interior cleaning. Extremely impressed with the service and would recommend to all! Thank you Brannings!
22:35 14 Dec 19
I had the rear bumper to my hyundai sonata replaced at this shop. It was the best decision I made. The customer service from the minute I walked in was great. The place is clean and organized. My car was set to be done between 3-4 days but instead it was done in 2! The car didnt even look like it had been crashed. They also took the car for an exterior wash before I picked it up. I would absolutely recommend this place.
16:33 13 Nov 19
Needed to repair my 2012 Kia Soul here because I hit a deer. The staff was very friendly and helpful, and frequently gave me calls to share updates on the completion date. They also were helpful with working with myself and my wife to find a time to pick up the car. The one issue I had is that I work long hours and had difficulty coming to pick up the car during their 9-5 weekly business hours, but arranged a time to pick it up on a Saturday. Not a big deal at all, but my only suggestion would be for 1 day a week to extend the pick-up window to later in the evening. Again, great service overall and the car is back to looking and working well!
17:21 25 Oct 19
Branning's had excellent customer service and when I picked up my car its was recently washed which was a pleasant surprise. They kept me in the loop on all repair work and my car was done when they said it would be done. The bumper came out looking great and looks brand new.
17:43 24 Oct 19
I have recently got my Jeep Compass repaired. The customer service was amazing. Everybody there was very nice and easy to talk to. They kept me up to date about my vehicle and I got my car earlier than expected. Thank you again.
16:29 07 Oct 19
Excellent work on my car, used OEM parts, ETA given for the work was correct, kept me informed after each phases like inspection, work started, details on parts, where the parts sourced from, very transparent! Excellent customer service too. No wait time during dropping or picking up the car, I went there on scheduled appointment
Scott Evan Weinblatt
18:24 23 Sep 19
My experience with Branning's could not have been smoother. They are very attentive and friendly. Very satisfied with their work. Kept me in the loop on a daily basis. My vehicle was completed well ahead of schedule as well!
19:36 12 Sep 19
Excellent service. They were waiting for me when I arrived with rental car and everything. Quick, easy and painless. My car looks better then new. Thank you Very happy customer here... and YES! I recommend Branning to everybody.
16:51 12 Sep 19
The overall service and facility are exceptional. I was completely satisfied with the repair work and with the optimal customer service. Would definitely use in the future and would not hesitate to recommend to family and friends.
15:30 27 Aug 19
We brought our leased Equinox in after a small accident with some deep scratches. We got the car back super clean and in perfect condition with amazing attention to detail. They even took the time to touch-up and buff out a small scratch that was not part of the quote! The whole team was very communicative and transparent at every step of the process. I would highly recommend this spot to anyone!
13:05 27 Aug 19
Excellent service! I highly recommended Brannings. They were in constant contact with me, my car was ready before the expected day and the work they did was great.
14:13 15 Aug 19
Everyone was so nice and responsive. Very refreshing to find that service like this still exists and people who really care. Repair was done beautifully. Also, the shop was immaculate! Skip the rest just go to Brannings
13:45 01 Aug 19
Very professional and punctual, easy to deal with and the work looks great. Miriam was very helpful at the front desk, upfront and honest. No issues whatsoever and would definitely recommend.
00:42 12 Jul 19
Professional, very clean facility and polite customer service. Thank you for the excellent work!
18:20 11 Jul 19
Branning's Union City Collision is the definition of stellar customer service. I had the bumper repaired after someone rear-ended my car in a parking lot. Branning did a wonderful job repairing the damaged bumper and right fender. They kept me in loop and made me aware of all the progress being made on the car. They explained the entire process in detail and had everything ready for me to sign. I was expecting the repairs to take a week but Branning finished the repairs and returned my car in 3 days. Branning was also nice enough to fix the camera sensors that were installed incorrectly during a previous repair job by another bodyshop. I highly recommend Branning anyone who requires the services!
21:26 10 Jul 19
Brannings did an excellent job repairing my damaged front bumper and left fender. the final product was perfect.
14:54 25 Jun 19
Great experience! We had our back panel of our CRV taken off and repainted after we were sideswiped in Hoboken. They also replaced a plastic panel so the job looked perfect! Would recommend for any HONDA needs.
20:16 03 Jun 19
Recently got my Lexus repaired here and they did a great job. Rich is very knowledgeable and answered all questions and really took care of me. He explained everything thoroughly. They had a rental at the shop waiting for me when I dropped my car off. It was a very smooth and streamlined process. They took care of basically everything it was effortless for me besides just showing up. They updated me along the way pretty often. The shop is clean and spacious as well. I would highly recommend it and I plan on going back for any work that I need done in the future.
14:32 03 May 19
Awesome Hassle Free Service!!! My car was rear ended by another car and I was so so so ~ dreading taking the car to the repair shop and dealing with the hassel of insurance.... I hate car accidents~! But Branning's Collision made everything so much easier. They arranged Geico Rep to come to the shop and arranged a rental car to wait for me when I arrived. I was in the shop for about 30 minutes to go over the damages and back in a few days to get the car back. The car looked brand new again after Branning's Collision fixed my car and I had my life back - almost without interruption from this accident. Thank you Branning's Collision!!!
21:07 20 Mar 19
Great experience! Very professional and knowledgeable. Had my car bumper replaced in one day! Handed my car back with a carwash that was a plus!
16:45 18 Mar 19
I am very happy with Branning's service. I brought in my '15 Honda Accord (Sport) after experiencing some cosmetic damage to the front bumper/headlights of the car. They were quick - took them a couple of days to finish repairs. The car was returned to me freshly washed as well. Great service, and trustworthy!
19:42 07 Mar 19
It is my third time receiving service from Branning's, and they have always delivered great professional service. Rich and his team always ensure that the customer is satisfied with the final results of the repair. Branning's has quickly become our trusted place for car repairs. The shop is safe and impeccable. They have great customer service and prompt follow up with calls. I definitely recommend Branning's to my friends and family!
15:50 04 Mar 19
I dropped my car off on a thursday and it only took one week for Branning to repair my car. I was very satisfied with the customer service and the quickness of the repair. I would definitely recommend them.
16:44 11 Feb 19
Quick and helpful. Car looks great!
17:35 04 Dec 18
I am so happy that Geico referred Brannings to fix my car. Not only did they do an amazing job on the exterior, they did it in no time. I was expecting to get it back in a week but it was in done in 4 days. I couldn’t be more thankful for the quick and excellent work/service done to my car. Rich explained everything to me in detail when I walked in and I left feeling confident that they will do a great job. And that they did! My car was washed and vacuumed, smelled amazing and looked brand new!! Thank you guys sooooo much I truly appreciate it & will recommend you guys to everyone!
01:01 11 Oct 18
Branning's did an amazing job on my car! Fast, professional service and a GEICO approved collision center!
13:02 23 Sep 18
They exceeded my expectations and repaired my vehicle ahead of the estimated time. I would strongly recommend them for any repairs. Great experience!!!
14:52 28 Aug 18
This body shop was amazing to work with. I was in and out without having to worry about my vehicle. Vehicle was repaired in time and staff was very helpful. Would definitely be going back if I need any work done to any of my vehicles.
14:35 24 Aug 18
EXCELLENT AND PROFESSIONAL SERVICE. I am very happy with the staff and the work done in my car. Confident, Reliable and Friendly. ANYONE looking for the best Body Shop???? Branning is the one.!
13:42 18 Jul 18
I was very happy with the service at Branning's in Union City on my '13 Prius V, and highly recommend them! I'd never needed to use a collision repair shop and was pretty wary about how the whole transaction would go, but the manager, Rich, was extremely courteous and communicative throughout the process, and you can see that he has alot of pride in the service he and his team provide. The work was done ahead of schedule, the billing was very detailed so I could see what was being done and how the parts were sourced and priced, etc. The car was washed and waxed and vacuumed before I picked it up. All the work is guaranteed for as long as I own the car. This is a fine establishment and while I hope I never endure another car accident, I know where I'll go if I need work.
13:50 28 Jun 18
Excellent. This has to be the best auto body shop in the area. Honest and trustworthy, which is not common in this industry. Very, very professional: no excuses, no mistakes, no surprises. And solid, high-quality work. Rich runs the show there and is great at what he does. He communicates well, takes time to explain, and goes the extra mile for the customer, leaving a great impression behind.
16:58 23 Apr 18
Brought my MazdaSpeed here after being hit on the back driver-side corner. A friend highly recommended Branning Collision in Union City and I'm glad I listened. From start to finish they did an amazing job. The manager Rich was professional and knowledgeable. He explained everything in detail, kept me informed throughout the process and also dealt with my insurance company to keep things running smoothly. His team did a fantastic job on my car. They even vacuumed/cleaned my interior which was nice. Looked like a brand new car when I picked it up. Couldn't be happier with the service provided and I highly recommend them. Thanks Rich and team!! You guys deserve more than 5 stars.
16:14 29 Aug 17
this is the best place to get your car fixed. Not only do they make your car look brand new, but it is also done in a quick manner. big shout out to Ali O. She was very attentive and a joy to work with.
Branning's South Plainfield Auto Body
20:34 11 Jun 20
This is my second time using this repair shop. I scheduled the appt and rental car through the Geico app and everything went seamlessly from there. The staff was friendly and professional and took appropriate safety measures with the CoVid restrictions.The body work on my vehicle was impeccable; I am very pleased with the work they did. Everyone on the staff I communicated with was a pleasant interaction, whether on the phone or in person, including Lisa and the adjuster. The rental car process through Branning was just as seamless. I left this experience as a satisfied customer.
18:29 26 May 20
Great professional service, we unfortunately experienced an accident during an already stressful time during COVID-19. Lisa our contact was very responsive and timely in her updates. We were even allowed to keep the car additional days, I appreciated her quick updates and the thorough disinfection they did post body work. The work done looked very professional and it was restored like new. I would definitely recommend them and their outstanding service. Thank you!
15:27 16 May 20
It was my first time ever going to a repair shop due to someone hitting my car. From the very first day when I drop my car off, I knew I was in the right place! Getting a rental was easier than I thought it would be. I showed up to the shop, parked my car and the rep from Enterprise came and asked me to sign and the keys were mine. I was informed of the progress every step of the way and my car was ready in about a week. If someone I know or myself needs repair (not accident related I hope) I'll definitely recommend and return here! Thank you all for such a smooth process especially during this time of covid. I really and truly appreciate you all.
19:39 11 May 20
Needed some bodywork done on my car after an accident. Scheduled an appointment through Geico and I didn't have any issues when I arrived. Repairs to the car were done properly and I had my vehicle back earlier than expected. It looks like nothing ever happened to car! I had a great experience.
Megs Ann Thomas
23:12 12 Mar 20
I had a wonderful first experience with the Branning's crew. I needed to have my bumper replaced (and that bumper painted), and their team did a beautiful job. When my car was returned, not only was my bumper fixed perfectly, but my car was thoroughly - and perfectly - cleaned on the outside and inside - no small feat for the mother of a toddler and yellow lab! That was a nice surprise and totally unexpected. Throughout the 3 days my car was in Branning's shop, their team kept me updated through phone calls and emails with the progress of my car. I definitely recommend Branning's for anyone that needs auto body work!
20:51 05 Mar 20
The whole experience was really seamless. I got into an accident and came in for a quote. I got the quote for a much higher price then what the job was so I was surprised when they called to tell me the total was less. Granted insurance paid for it, but they were honest with what work was done and I was really impressed by that. They also delivered the car back to me 1 day early. Roy was really great!
18:10 02 Mar 20
Branning Collision Centers in South Plainfield, NJ was very prompt in getting my car repaired. They were able to do the assessment and repairs within 6days vs the 10 that they initially stated. Each employee that we spoke to was also professional and helpful in getting us served. We appreciate everything that they did for us.
00:07 26 Feb 20
Using Branning's Auto Body was a great decision. From the time I dropped off my car to the time I picked up my car they were in constant communication with me. Branning's provided timely updates on everything happening with my vehicle. Branning's worked very well with my insurance company and I was able to pick up and drop off my rental car at Branning's, which made it very convenient for my schedule. Even after I picked up my car their customer service was impeccable, they called to make sure everything with my car was satisfactory. I appreciate the customer service and their efficiency and would recommend Branning's!
16:55 17 Feb 20
Branning's was very professional and their updates were fantastic. They kept communication flowing throughout the repair process. I also think from the time I dropped my vehicle off to the time I picked it up was less than 7 days which to me was very fast. Also the day I picked up my vehicle they confirmed I was 100% happy with the repairs. Being they were recommended from my insurance provider it was seamless dealing with them. Also was able to get a rental vehicle at the location with no issues. I 100% recommend anyone who needs body work to use Branning's
18:16 06 Feb 20
Brannings is really a professional and experienced body shop. They took care of every inch of my bumper and did a great job making it new and whole again. The staff is welcoming and thorough in their explanation of how the car would be repaired. They even coordinated the rental car for me to drive while my car was being repaired! I would definitely recommend them to anyone who needs a repair, small or big.
10:37 30 Jan 20
While parked at work the building across the street was painted and my entire car was covered in the over spray. I took it to Brannings and they took care of every inch of the car. It looks beautiful, like it never happened. The staff is awesome. Roy and Lauren explained how the car would be repaired and Pam let me know what was going on during the repair process, she made me feel at ease at a very stressful time. Thanks to all who worked hard behind the scenes as well. Great job !!!!
15:08 07 Jan 20
I would certainly recommend Branning Auto Body in South Plainfield. My car had minor damage and I got my car back ahead of schedule....that's rare! I was given regular updates from Pam Parisio in their office which was greatly appreciated. They were great from start to finish. Hopefully I will never need them again, but if I did, I'd go back. Thanks!
19:03 17 Dec 19
I am truly pleased with my experience at Branning Auto Body as well as their professionalism. I was kept in the loop on all repair updates via email. I also had quite a few phone encounters with Pam (she is incredibly sweet!). Thank you for the great work and help!
16:25 17 Dec 19
My experience with Branning's south plain field auto body was excellent from beginning to end. They are thorough, respectful, and diligent. I hope I never have to use them again but would not hesitate to do so if necessary. I cannot thank them enough for their exceptional service and I highly recommend them to anyone looking for an autobody repair.
14:53 09 Nov 19
Great experience even when they were about to start construction on their lot! Quick, easy, and polite. Hopefully I don't have to come back haha. If I do, I would use Branning's.
14:23 02 Oct 19
This place is amazing! They were super quick to fix damage to my bumper. I had my car back in great condition in less than 3 days. They also have onsite rental car service which is super convenient and no need to travel anywhere else. Customer service is great and they are super friendly.
13:49 07 Sep 19
Quality of Work is too Good. Delivered on time as committed initially. Reqular updates on progress. Overall its a hassle free experience.
04:13 07 Sep 19
People at the front desk are professional and helpful. They go over everything about your car repair that you want to know. Repair is fast and effective. After repair they clean your car from inside to outside. They also have car rental on site which is very convenient.
17:28 03 Sep 19
Great service. Received my car on the time they predicted. Not only they they gave me any necessary updates that I needed to know. Recommend to anyone.
13:18 20 Aug 19
They were all super friendly and helpful with my car. Each day I received a call or an email letting me know the status of my car. This is not something I have experienced at any other Auto Body shop, which is a good thing. Highly recommended!
16:57 15 Aug 19
If you are looking for exceptional repair work coupled with great customer care look no further. This place is awesome! On two occasions, Branning's have repaired my vehicle. I couldn't be happier with the quality of work performed each time. Not only was the damage repaired but they took the time to wash my car. It was sparkling both inside and out! It finally looked like new again. I also can't forget to mention that the staff is amazing. They are extremely professional! From the administrative staff in the front office (all of my interactions were with Pam), to Roy and Sammy, I couldn't have picked a better place to have my car repaired. Thanks for a job well done! Keep up the great work!
00:38 03 Aug 19
Excellent service, they kept me updated about every step in my car repair process. They were really professional and would definitely use again and highly recommend.
13:52 18 Jul 19
Nothing has changed over at Brannings. I had my car repaired there a few years ago through my insurance, and now once again. Brannings is a very good group and they get the job done! Everything was done as promised and a little ahead of time promised!!!
15:05 17 Jul 19
Great experience all around. I've used them twice now and I feel that the people I've dealt with really understand that your time is valuable and they make the process efficient and complete.
13:56 17 Jul 19
Have used Branning's in South Plainfield multiple times. Each time the repair work has been excellent, communication smooth and the process painless. Would definitely use again and highly recommend.
17:32 10 Jul 19
My car was repaired in less time than estimated and with 100% satisfaction. Working with David Meck was a pleasure. He kept me informed and was always available. I love the lifetime warranty!
21:19 15 Jun 19
Branning repaired my car quickly and did a great job in fixing my bumper from an accident. The women in the office are so helpful and pleasant to speak to, making this horrible experience easier. I would recommend them ! Thank you again , J. Fonti
17:18 29 Mar 19
Dealing with Roy and his staff from Branning was a pure pleasure. Roy kept me in the loop and finished the job earlier then expected. I got the car back in excellent condition. Didn't even know it had a dent. Thanks again for making this repair hassle free.
01:52 29 Mar 19
Excellent service, professional staff, great workmanship, more than fair pricing, and my truck was ready in 4 days like they said and I had them fix my bumper as a extra and they had to get parts from the dealer and still had everything done a few hours early even with the extra stuff I threw at them. They run a tight ship over there. Very impressive.
20:45 26 Mar 19
It was a flawless operation from start to finish. Everyone was very nice and turned around my vehicle faster than I thought possible based on my experience with other shops. Very efficient process. My highly number 1 place to go for auto body repair.
19:40 20 Feb 19
Where to start? Not only does the car look and drive like new (actually, the panel lines in the front end are better now than what the factory did), the entire Branning's team made the process absolutely painless. They handled the insurance and rental car, kept us informed of progress, and made us feel like our business was important to them. Lauren and Roni were on top of everything and made it super easy. They have a customer for life with me.
16:43 20 Feb 19
I would highly recommend this place they did an amazing job on my car. You cant even tell I had work done. They even gave my car a nice wash it was a great feeling to see my car all shiny on pick up. They worked directly with my insurance and the rental car company making the process a breeze. Really great job Super satisfied customer.😁
01:42 17 Feb 19
Great body. Used them twice. First time was an insurance claim. Geico on site. Enterprise on site. Super friendly staff. The addressed all my concerns. And I'm a picky car guy. They did so well that when my basketball hoop fell on my wife's car, went back. They did a phenomenal job with everything cost was right on the mark, and took only 2.5 days. Car was detailed. Again, great friendly staff.
15:01 02 Feb 19
An authorised facility for many different car makes. The quality of the work done on my car does indicate that the facility has well trained professionals. The front desk is very courteous and the facility keeps you informed about the status of work being done on your car. The lady who facilitated my car work and the eventual handling of my car was very professional and was able to answer all my queries to my satisfaction. I have absolutely no problem in recommending Branning's South Plainfield Auto Body.
12:47 09 Jan 19
I have passed this shop many times and luckily never had to stop. When I needed a repair they handled it so easily from the moment I walked through the door until my vehicle was completed. I was impressed by the information shared and the customer service. I will definitely recommend them if anyone asks me for a recommendation.
05:48 06 Jan 19
This is the first time I took my car to Branning's South Plainfield Auto Body in South Plainfield. And boy, I love it. Two striking reasons: (a) An eye for detail: My car required body work and a paint job. Not only did they do that flawlessly, they also evaluated the safety damage to my car (an internal foam spunge had to be changed) and addressed that. My car had reindeer horns (December season!). So they took those off, gave my car a fantastic car wash, cleaned my car and placed those horns back again at the end. My car also had an internal "new car smell". Small things.. but they matter a lot! (b) Customer service: No pushing. No impatience, even when asking the same questions. Clear communication. My car was there for 5 days, and they kept me posted throughout the service Thank you Branning's!
18:58 04 Jan 19
Very good place. Ronnie took good care when when I was 30 mins late, the enterprise is under the same roof, that was a big plus as it was raining on that day. Very courteous staff, personal and professional both. Cheers !
01:08 02 Dec 18
Had an awesome experience here, the staff took good care of me and my car! Hopefully I never get into an accident again, but if I do, will definitely come back to branning.
18:43 25 Sep 18
I'm a stickler for customer service, But Branning's of South Plainfield went over and above great they were EXCELLENT! They kept me in they loop about everything from finding the correct parts to setting up a rental to pick me up at the shop too when my truck was completed and the BONUS was when my truck was ready they check out the rental right there at the shop and I was able to drive home in a clean truck inside and outside thanks to them washing it which was a surprise, I have already started recommending them to people at my church. Branning your the BEST! Thanks, Amy J.
15:22 21 Sep 18
Excellent work and outstanding Service. Roni, in the office is so pleasant and efficient. Enterprise on site - VERY convenient.
16:46 04 Sep 18
Branning's South Plainfield Auto Body has done an outstanding job on my car and I would recommend them in a heartbeat. It was expediate, great hospitality and consistently keeps the customer well informed on the status of their car. They have also done a great job on my daughter's car as well. Kudos to Branning's South Plainfield!
15:12 28 Aug 18
Went to Branning's for minor Autobody repair. They did exceptional job. More importantly they have Insurance agent, Rental, and Auto repair under a single roof, which was very convenient. Friendly staff and timely follow up throughout the entire repair process. Would recommend !
17:22 15 Aug 18
Such a great experience and professional company and staff. They follow you through the process, and keep you informed every step of the way. I will recommend them to any one who needs a great Body and Fender Shop. Keep up the great work.
14:54 15 Aug 18
Branning's South Plainfield Auto Body did a FANTASTIC job on repairing my car after I was rear ended badly. Not only was their work perfect, but they were neat and fixed everything earlier than they had initially told me. Very happy!!
20:51 20 Jul 18
My car back bumper was damaged by a car accident. I was so happy to find my car was very well repaired at Branning and they also cleaned my car from both outside and inside. Moreover, since they have Geico insurance and rental car representatives in same office, it is very convenient to have all the paperwork done and pick up my car.
20:35 20 Jul 18
Branning did a great job with a dent in the back side on the gas door. Repairs were done ahead of schedule and the car looks brand new! Very friendly when we called to ask about it. They also cleaned the car which was a nice touch!
19:57 12 Jul 18
The work done to my truck was nothing short of great, Professionally done with no issues ,was keep informed on the work being done and when it was going to be complete,would truly recommend them without hesitation .
23:24 01 May 18
Excellent customer service was my experience with the staff at Brannings. Dave handled my claim with Farmers Ins ...explained everything and even arranged my rental car. Ronnie kept informed of the repairs by e-mail and called when I could pick up my car. When I picked up my car it was clean and the repairs looked Great.
00:02 21 Apr 18
Have had Brannings-South Plainfield perform repairs multiple times with and without insurance involvement. They do excellent work and promptly take care of any post service issues should they occur. The staff is friendly and the service and work is first rate. Highly recommended
Branning's Princeton Auto Body
17:53 08 Jul 20
Branning's raises the bar for customer service...from estimate to delivery. Cheslea was my primary contact and Ivan from repair to delivery. Both of them were professional, friendly and patient. I include patient as they were very clear in explaining the process; they listened to me AND most importantly they responded to my COVID concerns. The workmanship was great. They clearly have a strong relationship with NJM--This, I beleive added to the smooth process. An all-around -- a happy, satisfied customer! I would highly recommend Branning's Princeton.
13:30 02 Jul 20
Had repair done after a collision with a deer. Everything was explained well, they kept me informed, and the work was completed on time. Very smooth process and quality work. My car looks great again.
02:03 17 Apr 20
My BMW 2018 X5, left rare door got damaged and insurance company gave me a list of collision ctrs, I picked Branning's Princeton Auto Body on the basis reviews by others and I am glad in making decision. They took care of paper work and assessment/diagnostic process without any hassle. Installed new door and quarter panel few days prior to schedule. I was getting updates frequently. I am very much satisfied by their work and professionalism. Staff members were helpful and professional. I highly recommend Branning's Princeton Auto Body.
18:37 16 Apr 20
I brought in my 2003 Camry with front end damage. Luckily because of the low mileage it was not totaled. They did amazing work and it was completed in 3 days. Getting a rental was so easy as the Hertz was set up right in Branning’s office. When I picked up my car it looked brand new for being 16 yrs old. It was cleaner then it has been in a long time. I would recommend Branning in Princeton for your next auto body repair.
21:02 03 Apr 20
I have used Branning's a number of times in the past. They had always completed the work in a professional manner and as close to perfection as is humanly possible. They take a great deal of pride in their work. They explain every step they take and keep the customer in the loop. Often the work is completed earlier than promised.
13:09 18 Mar 20
I was very pleased with Branning's work and with the amount of communication they provided while my car was being repaired. Justine sent me e-mail updates every few days and I was thrilled when my car was ready earlier than anticipated. I was also surprised to find the inside detailed when I picked it up. They gave it back to me cleaner than when I left it there. Although no one ever wants to use an auto body shop, if you do need one, I highly recommend Branning's!
19:55 11 Mar 20
I banged up my rear bumper while backing up. The insurance company said that Banning's was on their approved list and that a separate adjuster review would not be required. Banning did the repair in a timely manner, on schedule. They kept me posted each day with the status of the work (a 3 day job). I was very satisfied.
23:38 05 Mar 20
My car needed extensive front end repairs. Everything was very professional and clean from beginning to end. I got a swift assessment appointment. Everything was explained to me on the estimate. I made an appointment for the bodywork repair. Several days beforehand I got a courteous phone reminder. Branning handled all the contact with insurance assessor. During the repair Justine phoned me every couple of days with an update. There was a short delay for delivery of some body part (not Branning's fault) and again I was kept in the loop. When I picked car up, I was shown all the repair work and handed a lifetime warranty certificate. The repair was perfect and the paint match also perfect. I used them for another repair a few years ago and everything was excellent then, except for the communication. They obviously read the reviews here and made a huge improvement there. I'm a very satisfied customer.
19:35 26 Feb 20
Branning's in Princeton did a great job repairing my brand new vehicle after it was in an accident. It looks just as good as it did before the accident! And Justine did a great job keeping me informed throughout the entire process.
17:37 25 Feb 20
Was involved in an accident with extensive front-end damage. Insurance Company recommended a few shops and Branning was most responsive and professional. I had them do the work which they performed with constant phone and email updates as to the status of the work being performed. They delivered sooner than promised with staff super customer focused. The best experience of any business in recent memory! An 11 out of 10!
22:31 22 Jan 20
Branning's Auto Body did a fantastic job on my Honda Accord.They kept me informed on the progress step by step of the work being done , especially Justine Nazarro. Justine not only e-mailed me with updates of the work that was completed but also called me several times with updates. I have used another body shop in the past, but if the need arises in the future there is not question that I will use Branning's....
17:48 18 Dec 19
Branning's did a fantastic job in repairing my Audi A3 after a collision with a deer. The car was returned to me earlier than expected and in tip-top show room condition. Couldn't recommend too highly always professional, courteous and do a first rate job of the repairs.
17:25 09 Dec 19
I had an excellent experience with Branning's Auto Body in Princeton. The manager, Ivan, was very professional and knowledgeable. Also Chelsea was super helpful throughout the entire process. I have been using them for years for any repair needs. I would highly recommend them to anyone.
18:15 05 Dec 19
I cannot express what this Center has done! Thank YOU Guy/Chelsea/Justine!! Made a bad situation good!! Went above n beyond helping me n my family. I would not hesitate recommending them to anyone I know. Not only did they squeeze me in but they worked on right away! Went from a bad day to good one! Thank You Branning !! HAPPY Holidays
22:30 03 Dec 19
I had an excellent experience with Branning's, which was recommended to me by my insurance company, after someone hit my car. Branning's was able to look at my car the day I called and let me know it was safe to drive while I waiting for the parts to come in and my repair date. They have a rental car desk right in the shop lobby, which was very convenient. When I actually brought my car in on the designated day, they told me the repair might take 4-5 days. To my astonishment, they called me the next afternoon to say it was already repaired. The actual work was excellent and the communication by the staff was as well. I would definitely recommend them.
04:04 14 Nov 19
I got my car fixed here after an accident and they were phenomenal! Chelsea and Ivan were very patient with my questions and were very responsive and respectful. Customer service was great! My car was fixed AND cleaned (which I didn’t expect) and it looked better than when I got it from the dealership. I was really pleased with the work done and the communication that was made especially with the insurance company that was paying for the damages. This was stress free for me which I appreciate more than words can say. I highly recommend Branning!
12:10 29 Oct 19
I just had my first experience with Branning Princeton after experiencing major damage from a deer that ran into my car. Everything went smoothly from the initial contact through picking up my beautifully restored car at the end. Customer service was excellent - I received regular updates on the progress and all of my questions were answered in a friendly, professional manner. The quality of their work is truly outstanding. I recommend Branning Princeton 100%.
16:30 25 Sep 19
Great team coupled with great customer service! Despite of being a very busy shop, they give quick appointments and the car was ready in mint condition the day it was promised. Kept me in the loop all the time! Absolutely recommend these folks - very professional.
15:21 18 Sep 19
I could not of been more pleased! They are all very professional and the quality of the work was excellent. I would highly recommend them!
22:08 12 Sep 19
We could not have been more pleased! From Jade to Chelsea and then to Guy, who by the way kept the garage open so we could pick up our car, you are all amazing. From the first day I brought the car in I couldn't get over how easy and smooth everything went. Last but not least, the evening we picked up the car we were amazed at how good it looked! Truly perfect from start to finish. Thank you!!
Thirumala Raya Halemane
03:15 06 Sep 19
excellent customer service, very friendly and helpful, high quality work. we have utilized their repair services a few times over the past several years. it was always easy, convenient, no problems.
15:39 27 Aug 19
My car repair was top notch done fast and was able to get it back a day early. Very professional- only negative is that the car should have been washed prior to delivery.
21:01 18 Aug 19
extremely friendly staff great communication and explanations throughout the entire process - always a call followed by email open view into the shop which makes appearance friendlier and inviting additional benefits: shop has great working relationship with car rental near the shop, so its easier to get back and forth highly recommend!
15:38 04 Aug 19
Great people. Paul Branning runs some of the best collision shops in the country. The quality and service are unmatched in NJ!
04:01 30 Jul 19
We never expected to receive our damaged vehicle back in such beautiful condition! Our 4 year old Rover looked brand new after being damaged by a landscaping trailer. We had read very good reviews and received recommendations about Brannings from locals, but never expected the meticulous detail that Brannings provided! Thank you! The Grahams
20:10 23 Jul 19
Car was returned in a condition from which you could not tell that there had been any damage. Not only great craftsmanship but also great customer service. The scheduling was easy and accomodating and their timing estimate was on target. Had used them previously and will definitely use them again if I need repairs.
16:24 23 Jul 19
Branning's has given us great service over the years for minor fender benders, trees falling on cars and parking lot crashes! Their service is always fantastic and the team communicates through every step of the process. We wouldn't use anyone else!
20:12 06 Jun 19
We were SO happy with the repair of our new Chevy Tahoe! The body work was done very well, and Jade in the front office was very professional, friendly, and made us feel important! We would totally go back again, but hopefully we won't encounter any more accidents! Thanks! 100%
13:43 06 Jun 19
Everyone was nice and professional from start to finish. I would recommend Branning's Princeton Auto Body. My car was repaired on time as promised.
15:34 03 Jun 19
My experience with Branning was excellent. Everyone I worked with was helpful and pleasant, and the repairs to my car were perfect and done in only three days. I would highly recommend Branning to anyone needing repairs. 5 stars!
21:18 25 May 19
Jade the receptionist was awesome! Very professional and nice. Chelsea was very pleasurable to work with as well. I give my experience a five star! I’m very happy!
15:53 27 Apr 19
Extremely professional and attention to detail. Had a big repair on our hybrid X5, over 32K in parts and labor; every piece was carefully reordered and installed, as good as new. Kept us updated on findings and progress thru whole process. Even took care of after market trim pieces I had custom installed after purchasing the new car. I've used bodyshops before, but my experience here was exceptional. Would give 6 out of 5 stars 🙂 Guy,Jade,Chelsey thanks.
16:40 22 Apr 19
I fortunately have Brannings in my neighborhood because I unfortunately have needed them a number of times. They offer excellent workmanship, and honest, professional, friendly and helpful service and have done every job on time. My bill was actually less than my estimate this last time-when has that EVER happened????
21:00 17 Apr 19
Had a run-in with a deer (thankfully a low-speed impact to passenger side door) and needed body work done. Connected with Branning through insurance and everything went smoothly from start to finish. They were able to repair (vs. replace) the door to factory spec, keeping the total cost low, and finished 2 days ahead of the estimated date. The car looks great and the paper work was deftly handled.
17:17 03 Apr 19
Everyone was nice, friendly and professional. My car was ready when promised and the repair looked fantastic (fender dent repair and paint). I would use them again.
12:38 24 Mar 19
This the second time in a year that I have worked with Branning and each time the service and quality of work was exceptional. Bill Miller and Chelsea were great partners since both times it was an atypical business relationship. Both times, the insurance estimate for repair costs caused the car be classified as Totaled, though the Honda only had 67,000 miles and was mechanically in great shape. I convinced the insurance company to send me a check minus the salvage costs and I applied that payment to let Branning bring the car back to like new condition for only a small amount over the insurance payout. That meant that we could retain a great quality car for a small additional payment. This was all made possible by Bill Miller and Chelsea getting creative and compassionate in how they worked to restore the car. Based on these two experiences, I would recommend Branning with 100% complete confidence to anyone.
21:55 20 Mar 19
The staff was friendly and professional. Most of my communications was with your Receptionist, and she kept me informed throughout the process. The repairs were fantastic and within the schedule whihc they originally provided. Well done !!!
21:18 06 Mar 19
The staff at Branning was courteous and professional. The repair work was perfect and the car was ready faster than promised and sparkling clean. Thanks for a great job!
18:44 10 Feb 19
I needed to get my new 2016 car repaired after behing hit from behind twice. Brannings was recommended to me to repair the damage the 1st time ( In So. Plainfield) they did a perfect repair, looked like new. The customer service was wonderful and the job done on time. When I was hit this year, there was no question that I would take it to Brannings. This time Princeton. Again their service and work was perfect and professional. It was even finished early. I give them the highest recommendation, would recommend them to friends/family and would use them in the future, although hoping not necessary.
22:07 13 Dec 18
I have used Branning several times for damage to my vehicle. I can only say that their service and work is unparalleled. Their technical staff was incredibly helpful. The customer service staff was as good as any that I've encountered and their work on my vehicle was impeccable. Without hesitation, I give them the highest recommendation, would recommend them to friends and would use them in the future, but hope that won't be necessary .
23:17 23 Oct 18
The staff at Brannings was incredibly thorough and efficient through the entire repair process. Their work and color match was perfect even though my car was 10 years old. When I came to pick up my car, the bumper had not been repaired which was part of the original estimate. The vault was with the insurance carrier. Even though they were about to close, Chelsea got on the phone and made sure the insurance carrier corrected their mistake so they could complete the repair. I would highly recommend them to anyone who desires excellent service.
20:38 25 Sep 18
We had GREAT experience with Branning Auto Body Shop at Princeton. It's easy to schedule an appointment, the staff is efficient in communication, the mechanics are professional, and the overall service is just great. I received emails on the progress of my car, and was able to pick up my car three days ahead of the estimated ready date. Highly recommended.
01:40 25 Sep 18
My experience at Branning's has been nothing but pleasure. From the initial estimate, scheduling, to repair, they have provided excellent service every step of the way. The customer service was courteous, the estimate is accurate, and the repair was completed on time. I am so happy I brought my vehicle here for the repair.
18:21 11 Sep 18
Excellent service. Guy and Chelsea are great to work with. Workmanship on my vehicle was very nice and I received it washed and cleaned inside. I would recommend them to anyone!
18:03 11 Sep 18
Branning's was very helpful and efficient in arranging and carrying out the necessary repairs. They also noticed additional damage that needed repair. They were very courteous and helpful throughout. When I picked up the car, one of their staff walked around the car with me and explained the work that had been done.
16:20 07 Sep 18
Branning's Princeton Auto Body Shop is professional in every way, good communication, GREAT service, everyone is helpful and direct and the quality of their work is top shelf.. After being involved in an accident and being so upset Tina and Chelsea assured me that everything would be done, the recommended a car rental and kept me posted on the progress of my vehicle and were never annoyed when I called. I highly recommend Branning's in Princeton if u need a body shop, the are first rate
01:20 02 Sep 18
I recently had the side of my car hit. Branning's Princeton Auto Body was recommended by my insurance and I'm glad I picked it. The car was fixed by the time that they said it would be. Some time later I realized that some of the paint job wasn't done correctly so I went back and they fixed within a few days. They even payed for the rental car.
16:48 28 Aug 18
Had a rear bumper banged up, and State Farm suggested Branning in Princeton. Found staff to be very friendly and helpful. Jeff Thompson, the adjuster, was very nice and very thorough in his evaluation of what was required. Facility is clean, large and well-staffed. Car was ready the next day, looking great, and Jeff even touched-up some stone chips on the hood, as a courtesy. Thanks Jeff. They even washed and cleaned the car, finding a book I thought I had lost. No hesitation in recommending Branning.
21:21 24 Aug 18
Great experience at Branning's. I stopped in one morning to get an estimate and although they were quite busy, they made time for me to look at my repairs. They worked seamlessly with the insurance company and get me posted during the repair period. I would recommend them to anyone!
18:26 12 Aug 18
We were sent to Branning's from our insurance company after we were rear-ended driving to our beach vacation. Branning's was great-quick response, great customer service and very caring. They looked at my car before my appointment to make sure it was safe to drive. Our check engine light keeps returning and they are going to look at it again to make sure everything is okay with the car. I would definitely recommend them to others.
22:22 30 Jul 18
This shop was very good working with insurance to get my car repaired quickly. The work was outstanding and the customer service was great. I received regular updates of the progress and the work was done when they said it would be.
12:07 22 Jun 18
The Branning staff are very nice and helpful. We select them whenever we have the need for auto work and think highly of their work. They provide status reports and always respond to us in a courteous manner. They also stand behind their work and have done follow up repairs on the rare occasions when it's needed and at no cost. I highly recommend them.
00:27 12 Jun 18
They performed meticulous work (including pin striping by hand), and the repaired side looks showroom new. The customer service provided by Chelsea and her associate whose name, if I recall correctly, is Jay, went the extra mile by staying a few minutes past closing time when I was delayed in traffic. This permitted me to pick up my car so that I could leave early the following morning for an out--of-town trip.
19:58 01 May 18
Great experience! My insurance company recommended Branning's after a tree fell on the car and needed body work. Everything was quick, efficient, and well-organized - extremely professional. They even had my car back a week ahead of time, which was a pleasant surprise! Also, on my way to pick up it up I was stuck in traffic but they kept the shop open late for me. Initially I was very worried about the paint job for the repairs matching the rest of the car, but they did fantastic work feathering and blending - I couldn't even tell where the damage had been! Everything was spotless, it looks like a new car again. Thanks!
14:25 11 Apr 18
this is the best experience i have ever had with an auto body shop. everyone has been so insanely kind and helpful. checking in on me to see how i was doing, keeping me updated every step of the way. when i got my car back, i thought i had some issues still, so they told me to go back right away and check it for me. everything was fine and they went over everything with me to insure i felt safe and satisfied with the work. if i ever need work done on my car, or if anyone needs a recommendation for a shop, i will always point them here. highest praise to everyone there.
Branning's Freehold Auto Body
17:38 03 Aug 20
This is the second time I have been there. I went to the east Brunswick center and the whole team is very professional. Everything broken was fixed correctly and the car was deep cleaned. So much that friends asked us that did we wash the interiors. Lol. Superb place for your work to be done.
15:43 03 Aug 20
They did clean work and beat their estimated time. Very happy with them using geico. They have a good relationship with Enterprise and hooked me up big time
19:39 21 Jul 20
Branning did a great job repairing my car. Danielle at the front desk kept me updated in a pleasant and professional manner. The shop's work was spot on and ahead of the original completion date promised. I highly recommend them.
11:50 21 Jun 20
Very professional! When I picked up my truck it was so clean it looked like it was new. Also completed 3 days sooner than estimate.
11:11 17 Jun 20
I was referred to Branning and it’s the best experience I can recall from an Autobody Shop. The staff was very friendly and professional. They kept me informed throughout the process and helped me coordinate with my rental car too. My car was brand new again after they fixed it, plus they did a complimentary cleaning and took safety precautions due to COVID. I would refer them to anyone who wants quality work and phenomenal customer service.
16:52 04 Jun 20
I got my car repaired here about a week ago. The staff was extremely friendly and totally helpful. Especially in times like this their process for dropping of my car and payment was very easy. I would definitely go back if I ever needed my car repaired again. They had a quick turn around time as well and kept me updated through the entire process.
16:46 01 Jun 20
Great experience. Staff kept me posted each step of the way. Car looked brand new after work was completed. Hand-off with insurance company rental was seamless.
15:02 29 May 20
Branning did an absolutley exceptional job with my car repairs. There are so many reasons to go there. They honor their lifetime warranty on their work 100%. They clean the car inside and out upon completion of the work. It’s so convenient that you can even get your rental car right at the center. They also keep you informed and updated of the entire process. A thank you to Danielle Kosloski for all her help!!
15:15 23 May 20
The work done on my vehicle was perfect. They keep you aware of what is going on with your car. Work was done quickly. The rental car was there in minutes. Would definitely recommend.
21:36 16 May 20
The staff here was exceptionally professional every step of the way. They kept me up to date on the progress of my repair, secured my rental car, and returned my vehicle disinfected. They also do very good bodywork. Mike
14:24 16 May 20
Brought my wife’s car there after a wind storm and knocked over our basketball rim in our driveway. Geico recommend them to us and we couldn’t be happier. Under the circumstances they were very professional with our safety and making sure we knew what to expect with fixing our car. Took less the 10 days to fix. Very happy with the service. We would recommend them to friends and family.
18:25 16 Apr 20
These guys are great. Unfortunately, I have had to have my car repaired their twice in the past year. The car looked great when it was completed, and they kept me informed on the status. I would recommend this place to anyone
17:26 17 Mar 20
This place was amazing! Not knowing much about the accident process and rentals, they took care of everything! Holly and Danielle were exceptional in customer service as well. I literally was contacted every other day on progression of vehicle. They took care of returning my rental as well! Thanks! Highly recommend
17:51 12 Feb 20
Branning in Freehold was wonderful. They communicated with us throughout the whole process and the work was performed well and professionally. Also, the workers at the front desk were so kind and helpful. Added bonus is the building is really nice. You walk in and feel like you are in a professional place of business and not a rundown garage. Definitely recommend.
areli de jesus
16:10 29 Jan 20
I was scared after my car accident, it wasn’t big but I didn’t like it. When I took it to Branning they gave me an estimate & that same day they told me they could start the repairs the following week. They had emailed me to keep me informed of my car. When I called Meghan & Lisa gave me details on the process of my car. Everyone was great and helpful. Definitely a place I would recommend. My car looks brand new & you can’t even tell a difference.
19:58 22 Jan 20
I have never experienced such a positive experience at a "body shop" until now! Branning Collision Centers is top-shelf, from the initial phone contact, right up to completion of the work on my car. They kept in touch throughout the process, and answered any and all questions completely. Best of all, they did a great job on the car - and we even got a follow-up phone call ! They are the best, and while I hope I NEVER need a collision center again, if I do, there is no doubt about where I will go. Branning! Thank you!
20:10 20 Jan 20
Branning made the stressful event of our car accident much easier to handle. They provided us with weekly updates on the car, and had excellent communication between us and the insurance company. Meghan and Lisa were extremely helpful and professional when answering our questions and getting the car set up for repairs. And having the car rental agency on location was a bonus. We would use Branning again (hopefully no future accidents though) and will recommend them to our friends and family.
19:39 02 Jan 20
I've used Branning Collision 2x for my car and each time has been a pleasant experience. They coordinated with the insurance to make sure the repair and payment was handled smoothly. Danielle and Holly kept me updated throughout the process during both repairs. It's never a good experience getting your car fixed for an extended amount of time, but the staff at Branning definitely made more comfortable and kept my mind at ease.
22:53 30 Dec 19
Brannings is THE BEST! My Audi looks better than before my accident and was ready is 3 days, I can’t thank you enough! Danielle was very helpful and informative, I knew my baby was in good hands from day 1. Thank you all!
17:21 23 Dec 19
Getting your car hit is not a pleasant experience but Branning Auto Repair really made it a seamless process. Very professional environment along with pleasant staff. My car was professionally repaired and completed several days before initial estimate which made me quite happy. I would recommend them 100% even over the dealer I use for other work. Thanks so much.
17:59 03 Dec 19
Our family always uses Branning for our auto body needs. They make a usually stressful situation a little better. I was involved in a multi vehicle accident and they work directly with my insurance company and rental car company - I received timely updates and when my car was ready I was able to complete my switch without any extra stops or hassle. Thank you Branning! (I should say their actual work is also top notch- my car looks great!)
22:03 13 Nov 19
I have used Branning twice, once for my daughter and once for my wife. They have exceeded our expectations both times, but the one person who really reaches out to the customers is Danielle, at the front desk. She kept us updated, answered emails or called back on the phone is a very short time. She is a valuable asset to Branning. We also dealt with Kelly the day of pickup and she also has the same customer focus as Danielle. Great organization.
21:56 13 Nov 19
This was the second time I was in need of Branning's expertise, both repairs were done in a timely fashion and the final product beautiful. First repair was on my Wife's handicapped van. Knowing Denice really depended on her van for freedom Branning went over and above to expedite the repair. In both instances update were posted to my email and work done on time. All intercourse with insurance done by Branning all I had to do was pick-up finished product. Interior of vehicles were detailed. AWESOME
16:58 08 Nov 19
This is definitely the best auto repair shop around. My car was hit by a deer and when it was ready to pick up at the shop it looked like brand new. Also, they have wonderful customer service as they kept me updated on the progress and everyone there is so friendly and helpful in all ways. I highly recommend them ! I will never go anywhere else ! Thank you again !!
17:49 29 Oct 19
Best auto repair shop in the area! I was rear ended recently in a hit and run and they turned my negative experience of having to get my car repaired into a positive one. Megan and Danielle communicated with me throughout the week to give status updates on the repair and it was ready on time as promised. Thank you for the great service!
16:40 25 Oct 19
Don't go anywhere else! I went for a few estimates on my car and not only are their prices fair, but the staff was very friendly. John took great care of my car and Danielle and Kelly were also kind employees who had customer satisfaction as a priority. The atmosphere was not even close to any other car repair shop I have been to. I thought I was at a hotel rather than an auto repair center. The enormous fish tank made my short wait enjoyable. I almost left though even before walking in thinking that I wouldn't be able to afford their repair costs but please don't let the looks of the place stop you from getting an estimate there. I was 100% satisfied with the experience! I will be going there if I need to from now on.
16:51 16 Oct 19
Branning was great to work with. I was involved in an accident and the other party’s insurance went through Branning for repairs. My husband dropped off my car on a Tuesday morning and they explained the whole process and reassured us the repairs would be completed properly. By Tuesday afternoon they had already examined my car and called the insurance company with the damage information. Luckily, we were not liable for the repairs but we were treated like a paying customer the entire time. We were kept in the loop during the entire process and our car was ready for pickup by Friday morning. When we picked up the car you couldn’t even tell there was damage. I would absolutely recommend Branning to work with for any vehicle repairs.
14:59 07 Oct 19
This place is spotless, well run and amazing. I was updated about the process the entire time. I even got my amazing rental car from here! This was the easiest process after my accident and saved me a huge headache! I highly recommend!!
00:40 02 Oct 19
Very nice people with excellent service!Facility is beautiful ,iso clean, my son thought we were pulling up to a hotel. I used them initially because they are local, however, I would certainly drive the longer distance to have my car repaired there. They were extremely thorough when I brought my car by for an estimate. Made sure all my questions were answered and concerns addressed. Car repairs were completed before their estimated date. I was also kept aware of the progress they were making via texts and emails. Completely satisfied with the end result, car looks brand new.
19:12 01 Oct 19
My first impression, Branning has a fantastic and beautiful looking Office complex. Very unusual for such businesses. The Front Desk Lady was highly friendly and very professional !! Branning kept me updated by email throughout the repair works. The car fix was completed right before the estimated time and all I needed to do was show up and pick up my own car. Very unusual and this blew my heart !! I also received a telephone call from the Central Office to thank me for the business !! This is exceptional !! Branning is Exceptional !! I will always recommend Branning whenever the opportunity comes u
16:52 11 Sep 19
Absolutely wonderful experience. I love my car very much and was told that it had to be totaled by my insurance company, but John worked it out and not only was I able to keep my car, but the work that was done on it was seamless and impeccable. Thank you John, you made me and my family soooo happy❤️ Will recommend absolutely anyone that needs your services. I rarely go out of my way to write reviews, but this service absolutely deserves five stars. Thank you for going above and beyond!
17:57 03 Sep 19
I took my new Lexus for body work repair at Branning in Freehold NJ. My first impression, Branning has a fantastic and beautiful looking Office complex. Very unusual for such businesses. The Front Desk Lady was highly friendly and very professional !! Car rental details was completed right there for me and they came to pick me up. Branning kept me updated by email throughout the repair works. The car fix was completed right on time and all I needed to do was show up with the rental car, drop it right there and pick up my own car. Very unusual and this blew my heart !! I also received a telephone call from the Central Office to thank me for the business !! This is exceptional !! Branning is Exceptional !! I will always recommend Branning whenever the opportunity comes up.
14:20 27 Aug 19
Friendly staff, great environment. I dropped my car off here on a Thursday and it was ready in less than a week. Everything inside of my car was also left as is, which I totally loved! Car looks as good as new. My cousin also had her car repaired here a week or so before mine. Her repairs were also efficient and completed in a timely manner. Highly recommend!
13:24 27 Aug 19
This was the best Auto Body Company that we ever used. The service is great. They always kept us updated on the price and the status of the car from the very beginning to end of service. I highly recommend this company for Auto Body. When receiving my car back we cannot even tell it was in an accident. Thank you for the great service Branning Collison Center.
15:25 15 Aug 19
Great customer service! They did a excellent job in keeping me up to date with my car and I had my car returned in a few days. The rental provided was also great. I would highly recommend Branning!
14:17 02 Aug 19
If you ever need a collision place to fix your car, Branning Collision is the place to go. This is the second time in a year that my car was hit from behind and they did a wonderful job bringing my CRV back. The people there are very friendly, caring, and keep you informed the whole way through. Megan gave us reports and updates when the car was going into each phase of repair. The East Brunswick staff was wonderful.
14:56 01 Aug 19
Branning is the best auto body shop I have ever worked with! They are extremely communicative with updates and any information needed. They are very polite and thorough. Every step of the process was made very simple and convenient. I would highly recommend Branning and continue to use them in the future.
06:53 29 Jul 19
Branning Collision Center in South Plainfield is a place of excellent service! They keep you up to date EVERY day so you know what the status of your vehicle is at ALL times. Pamela is very efficient and attentive. Roy is knowledgeable, honest, and very accommodating. I would recommend this facility without reservation to anyone.
23:06 18 Jul 19
My wife was involved in an accident in June. We used Branning in October 2018 for another accident and there was no doubt we would take my wife’s car there for repair. From start to finish you are treated with courtesy and respect. We received updates during the repair process from Meaghan. Lori works at the front desk and was very helpful. My wife’s car looks brand new inside and out. A great team of people. I highly recommend them to anyone!
19:08 17 Jul 19
I can only say if you need body work done on your vehicle this is the place to go. This is the second time we had to use them. Everyone is professional and seem that they enjoy their job. The girls at the front desk Megan and Lisa or not only helpful, they greet you with a smile they were very helpful , I left my vehicle there with no need for concern. My vehicle was finished before the time originally stated.
22:00 10 Jul 19
I had the pleasure of dealing with the Branning branch in East Brunswick (after an unfortunate incident with a bus side swiping my side view mirror) and everyone I dealt with showed me compassion from the second I walked in through the door. I was impressed with how frequently they kept me updated on the status of my car. They had my mirror completely replaced and the work was done in a flawless manor, including the final paint job! I can see why they take pride in their work and I honestly would not take my car anywhere else!
18:19 03 Jul 19
highly recommended ! They are totally professional in their work, friendly, attentive, they always keep you informed of the repair process. we are very satisfied and happy! everything was done in the estimated time, with great quality and service. Thank you so much for everything .
17:15 03 Jul 19
Although I would not wish needing auto repair on anyone, if you ever do need auto bodywork Branning Collision Center in Freehold is the ultimate place to go. My car was hit in a parking lot when a kid attempted to park next to my vehicle and hit my bumper. What I thought was going to be a headache of an ordeal, dealing with the driver’s insurance company, it was the most smooth, seamless, easy, stress-free process. When I brought my vehicle to Branning Auto Collision I was amazed, I thought I was at a hotel! I did not feel like I was in an auto body shop. I was greeted professionally and my vehicle was repaired as promised in 3 days. Manny made sure my car was completed to perfection and the rental car that the insurance paid for picked me up there and I was able to return the rental to Branning Auto Collision as well. I felt like I was their only customer with the attention, care and professionalism given. I loved the constant updates through text and email to let me know when my car was going to be ready and Danielle was able to answer any of my questions as she managed the front desk. The best auto body I’ve ever known of and I truly admire the sense of the “non-auto body feel” with the accommodating lounge, coffee and comfort. Not to mention the spacious parking lot and the meticulous grounds and super friendly staff. I knew my car was safe there. Thank you Branning Auto Collision for taking care of my vehicle!
17:08 29 Jun 19
Excellent customer service. Workmanship was excellent. Very accommodating. Pam and Lauren went out of their way to help me as handicapped and not able to climb the stairs to the office they brought the paperwork to me. Explained everything and stayed on top of the repairs to my vehicle.
21:17 22 Jun 19
My car was repaired at Branning Collision two weeks ago. They were fantastic and repaired the back bumper as if it were brand new! The whole process was very easy from start to finish and they were very accommodating in every way. I would highly recommend Brannings!
21:37 17 Jun 19
I can't say enough about how professional the entire staff have been at Branning Collision. Kevin and his team have made me feel very comfortable, we have had two brand new cars repaired there and they have explained the entire repair, timeline and communication process. Excellent repair work completed on schedule, what more can you ask. I have returned to Branning to do additional work afterwards on some of my other cars and they did an outstanding job!
21:17 16 Jun 19
Extremely pleased with our entire transaction. Everyone from phone reception to service technicians were professional and helpful. Our car was fixed before the due date and the repairs were excellent. You'd never know the car was in an accident. Looks brand new. Would HIGHLY RECOMMEND!
15:42 12 Jun 19
My son had been hit from behind at no fault of his own. The insurance company recommended Branning Collision. The process was smooth from getting the car fix to even the rental. Car was fixed in less than a week. I would highly recommend!
13:50 03 Jun 19
Branning Collision Center in Freehold did a fantastic job on fixing my car after my accident. My car was completed prior to what was promised and looks as good as new. The staff was very helpful and attentive to my needs and kept me in the loop about the progress of my car and when it was completed. Very pleased with results and would recommend to others.
22:15 24 May 19
Branning repaired my car quickly and did a great job in fixing my bumper from an accident. The women in the office are so helpful and pleasant to speak to, making this horrible experience easier. I would recommend them !
14:44 03 May 19
Everyone at Branning's was extremely professional. The quality of the repair work done on my car was EXCEPTIONAL. I highly recommend Branning Collision Center to anyone in need of auto repair. Great Customer Service!
14:37 03 May 19
Brought my BMW into get some work done in East Brunswick. Mike did a great job keeping me informed and went above and beyond to make me happy. I would definitely recommend this place.
15:10 03 Apr 19
My recent experience with Branning was my first with them, and the first for me in several decades, fortunately, and they made it an efficient and pleasant one. Their office staff coordinated with the Insurance Company and the Car Rental Service seamlessly and it was ready before the original estimated date and turned over in pristine condition. The car required additional parts than the original insurance company's estimate indicated from photos , and they coordinated all the necessary approvals expeditiously. They came well-recommended by my family members and their comments were exactly on target as to Branning's quality and professionalism.
00:43 30 Mar 19
I brought my 2018 Audi A4 into service after it had been rear ended and met with Anthony. He was a pleasure to work with and put my mind at ease with the entire process. The work was completed ahead of schedule and Branning performed a fantastic job on my repairs. I would definitely use them again and would recommend them to anyone needing collision repair.
13:12 23 Mar 19
Branning Auto Body is one very professional company to deal with. My first meeting with the receptionist was very helpful. Upon meeting Anthony who was to give the estimate was very accommadating.The most important item is the quality of the work performed. I would like to thank all the employees who worked on my vehicle.
04:39 07 Mar 19
My experience at Branning was top notch. The staff is very professional & accomodating and they are efficient and thorough from start to finish. The quality of work is impeccable .... so pleased with their service! I’ve used their services a couple of times in the past few years and I trust their expertise. You are in good hands at Branning!
19:44 04 Mar 19
Branning Auto Body did an exceptional job fixing my car. They were professionals from the time I walked in to the time my car was finished. The establishment is beautiful, clean and looks brand new. I was kept in the loop the entire time my car was being repaired and received it quicker than expected. When picking up my car it was spotless inside and out. I would highly recommend Branning to anyone and everyone.
11:40 19 Feb 19
If you have to get your car repaired, this place makes the process so much less painful. It's so nice to call for service and get responsive and professional people to assist. Then this white glove treatment extends to the entire process. I would highly recommend Branning Collision Center in Freehold, NJ!
04:17 09 Feb 19
Highly recommend this place. Their staff really friendly and welcoming. They care about their costumers, will keep you up to date about your car. Had a good experience!
15:58 01 Feb 19
Very pleased with my experience with Branning Collision Center. My insurance referred me there to repair damage caused by someone backing into my car. The staff was friendly and personable and was very thorough in explaining the process to me and ensured my satisfaction.
16:08 04 Jan 19
Highly recommend Branning Collision Centers. No one wants to deal with car damage, but they make the process less painful. They proactively contacted us to give us updates throughout the process and the car was ready two days early (and during the holidays)! A rep took time to explain in detail what repairs were done and to review the lifetime warranty. Although I hope to not need their service again, I wouldn't hesitate to recommend them or use them again if needed.
18:46 02 Jan 19
Everyone at Branning was exceptional! They got my vehicle in for repairs immediately during the holiday season and back to me ahead of schedule. They kept me informed of everything and the process couldn't have been easier. Thank you!
17:05 08 Dec 18
When I arrived for my estimate all paperwork from my insurance company was at the reception desk. Receptionist was very pleasant and efficient as was the estimator. I was in and out in less than 15 minutes. Branning scheduled repairs to accommodate my schedule and even provided E-Mail updates. My car was ready 2 days ahead of schedule. Branning is a first class company and I am very pleased with their entire team.
14:45 14 Nov 18
We’ve used Branning a few times. They are very professional and helpful. Their prices are also good. I highly recommend them.
23:24 13 Nov 18
Unfortunately had some serious damage to my vehicle due to an accident. Branning did an excellent job in repairing my vehicle to it's original new condition, even detailing it. They are excellent in communicating the vehicle's repair progress. Highly recommend Branning as a body shop. Professional, clean and honest folks!
17:21 26 Oct 18
We had a great experience with Branning Collision. My daughters car was hit, they took us right away. the pricing was fair and the car was fixed in a timely manner. All the people were very pleasant there too..
16:06 26 Oct 18
The quality of service is unmatched at Branning Collision Centers. My car was expertly repaired in a timely manner and was returned to me in BETTER condition than before it was damaged! Not to mention the repairs are covered by a lifetime warranty. The staff is friendly and helpful, and communicated with me regularly during the repair process. In addition, the office is welcoming and offers a very comfortable waiting area. My experience couldn't have been any better and I can't recommend Branning Collision Centers highly enough! Thank you for your excellent service!
00:51 12 Oct 18
Branning’s was great. I blindly trusted my car insurance recommendation to go here and was nothing but satisfied. Car was finished earlier than anticipated, and they even detailed the car! I’ll go back with any future needs.
14:34 24 Aug 18
Excellent craftsmanship! I requested if my car repair could be expedited due to rental, and they completed the work 2 days before the planned completion, and that too, maintaining quality. This is THE place to go for your car repairs! Professional, clean and honest folks! Will recommend them to my friends without any hesitation!
15:00 17 Aug 18
Everything about my experience with Branning Auto Body in Freehold was 5 stars. Employees were great, scheduling the repair, and getting the finished product in the promised time frame was so easy that it made the whole ordeal into something positive. Thank you Branning!
Jeff and Ellie Krall
13:52 16 Aug 18
Not only did Branning Collision Center do an awesome job fixing the damage on my car, it was clean as "whistle" when I picked it up! My car fells like "new" again. The staff are friendly and the communication is very good! If you need to have your car repaired, definitely bring it to Branning Collision Centers!
14:33 09 Aug 18
Had an accident and the car was taken to Branning Collision Center. The people were very co-operative. They answered all my questions with lot of patience and fixed the car within the specified time mentioned...infact a day before they promised. In short, a wonderful experience with no hassles.
17:28 12 Jul 18
Brought my car to get fixed after someone hit it. Everyone is so nice and friendly there. The car was done when promised and it looked great, they even cleaned the inside of my car. I would highly recommend this place - it is a 5 star resort for cars.
02:16 18 Jun 18
My car looked brand new! I was amazed and quite pleased with their prompt, detailed repair. The techs are pleasant, understanding, and professional. I would definitely recommend Branning to anyone who needs a car restored.
00:56 02 May 18
I had the great pleasure in taking my wife's car to Branning. From the first phone call I knew I was in the right place. Customer service was very pleasant and knowledgable. My questions and concerns were promptly answered. My wife dropped the car off and it was repaired like it was new. The car was even washed when I picked it up. I highly recommend Branning and I am a hard person to please. Kudos to everyone at Branning. Keep up the great work.
02:20 15 Jan 18
I brought my car to Branning who were referred to me by my insurance company after my accident. The service was excellent. They took care of everything from start to finish and made it so much easier for me. Danielle was always available to take my calls and answered all questions I had. They were so kind to even let me get X-mas presents that I left in my trunk when the car was still in the shop. My daughter was very happy on X-mas morning. Branning did an amazing job on the repair. My car looked great when I went to pick it up. I will definitely refer them to my family and friends.
15:41 29 Aug 17
I called and went there to repair my car. Richard was very knowledgeable and friendly. He helped me throughout the process. Went to pick up my car and Richard and his team did a wonderful job. My car was looking amazing again. I will recommend branning collision center to everyone.
Branning's Brunswick Auto Body
17:12 23 Jul 20
Thank you so much for your excellent work on our Nissan Rogue! Meaghan was extremely accommodating, informative, and helpful throughout the whole process. Thank you Meaghan, Lou, and the rest of the team at Branning. Keep up the awesome work! Won’t go anywhere else if I need any body work done on my vehicles!
01:04 22 Jul 20
My 6 month old car was hit in the rear and needed to have the bumper replaced along with a dent in the trunk of my SUV. Branning did an amazing job with the repair! My car looks like i just drove it off the lot. Megan and the Branning Team were very prompt and highly professional. I would recommend them to everyone I know! Thank you for a job well done!
21:54 15 Jul 20
The staff at Branning were extremely professional, and utilized the proper protection protocols (masks, distancing). They took time to understand my concerns. They went above and beyond what I had asked for, and fixed another issue on my bumper, at no charge to me. And they got my car ready ahead of time. So kudos to the team at Branning!
14:30 15 Jul 20
We couldn't be more pleased with the service we received and the quality of the work at Branning. This wasn't our first time here and we've always gotten awesome service. Updates on progress and changes were promptly communicated and any questions were answered completely. This place will be our first choice for infinity.
12:20 11 Jul 20
The service I received was amazing! Everything went so smooth everyone was so friendly and understanding. My car looks brand new. Meghan was awesome! She was very professional and answered all of my questions with a smile. I would definitely recommend Branning!
15:20 10 Jun 20
When I called my insurance company to get a list of auto body shops this was one of the shops they suggested I called the South Plainfield location I 'm so happy and satisfied that I choose this auto body shop. From the moment I spoke with Lisa Zarling who was pleasant , upbeat and the perfect customer service person. They had the rental car waiting for me and returned it as well.She told me that I would be informed of every step of my car 's repairs she kept her word. Roy who was the manager could not have been nicer , knowledgeable & answered my every question or concern . HE dealt with the insurance company for all the car issues. The work was finished ahead of the scheduled time. My car looks brand new again. Washed , Vacuumed and they even buffed out minor scratches that was not part of the damaged. I hope I never have another accident but if I do this is where I will bring my car and referring others to them. Stay Well. Regards, W. Williams
17:51 26 May 20
I had a tremendously positive experience working with Branning's. From start to finish I was made aware of every step and was left completely satisfied with the final result. Further, my interaction with the staff was always positive, friendly and courteous. Would recommend to a friend.
20:40 19 May 20
I had an excellent experience with Branning's Brunswick Auto Body Shop. Staff very friendly and informative. If you are not pleased with anything, they fix the problem immediately and always very professisonal. Would I suggest anyone going there. Yes, Yes and Yes. I would definitely use them for all my auto needs. You will not be disappointed with their service
13:45 28 Mar 20
Excellent body shop! I highly recommend Branning's Brunswick Auto Body to anyone. Their customer service is great. I was informed of my cars progress every step of the way. Repairs look awesome and were completed on time. Very easy to do business with. This is a repair shop that actually cares about their customers. Thank you Meaghan, Lisa and Lou.
03:27 13 Mar 20
I’ve used this location for repairs twice now! They are super professional, very informative, and the quality of work is awesome. Highly recommend to anyone looking for somewhere for minor or major repairs. Meaghan and Lisa were both super nice and keep you updated every step of the way!
18:23 11 Feb 20
Great Job. My vehicle looks better now than when it was brand new. Super impressed. Very nice people. You can see they take pride in what they do. HIGHLY recommend!!!!!!
18:00 11 Feb 20
Great place. Everything is one-stop shopping, from the appraisal to car rental. Super friendly staff. My truck came back perfect, detailed inside and out. No complaints or issues at all.
14:37 31 Jan 20
We were rear ended. Going to Branning's was hassle free. The team communicated both with me and the insurance company very well, did follow up, and the car was returned looking beautiful and clean! We were quite happy with our experience. Meaghan Chandler was our first point of contact, and walked us through the process beautifully. Both she, the Enterprise representative and the entire group were very nice and professional.
06:04 07 Jan 20
Great place to get car fixed. Dropped car off, picked up rental and left in less than 15 minutes. Meaghan and Lisa kept me constantly updated on the progress of the car, and notified me in advance of when the car will be ready for pick up. Pickup was also very fast, highly recommend.
20:59 31 Dec 19
Branning's did a wonderful job on my car. Communicated well, followed up, completed as estimated. Looks great, . I can't say enough! Seriously hassle-free! Lisa and Meaghan and the entire team were very friendly and professional. I think it was John, the representative who did my estimate and worked on my car was very knowledgeable, courteous, and thorough. Top notch service and my car looks back to brand new!
19:30 12 Dec 19
I had a great experience at Branning's and would definitely recommend them! Everything was quick and easy for me. They worked directly with my insurance company to submit the estimate and it was super convenient to be able to pick up and return my rental car at the same place I dropped off and picked up my vehicle. Seriously hassle-free! Lisa and Meaghan at the front desk were very friendly and professional. I like that they reached out with status updates via email and phone call as appropriate while my car was being worked on. John, the representative who did my estimate and worked on my car was very knowledgeable, courteous, and thorough. Top notch service and my car looks back to brand new!
01:54 11 Dec 19
Took my car to Branning for repairs after (2) accidents. Significant damage. The experience was a worry -free one. It was a pleasure dealing with truly professional people that were always available to answer questions, and they were always kind and courteous. Megan is a gem and has the patience of a Saint. Everyone I met throughout the process provided stellar Customer Service. The work on my car was incredible and it was meticulous. I couldn't be happier and have/will continue to recommend them!
18:50 09 Dec 19
I would recommend Branning's to anyone! With a process I was unfamiliar with the staff who assisted me made this beyond easy. I would specifically like to mention and thank Meaghan at the front desk, for offering consistent updates about my repairs so I wouldn't be kept in the dark. Each time I visited the location she was nothing but helpful and efficient. I appreciate Branning's help and customer service.
18:21 27 Nov 19
Both Meaghan and Lisa provided excellent customer service. The entire experience and convenience with Branning's Auto Body was very good and I highly recommend them. Very easy to work with and very convenient to be able to drop off and pickup car after hours including the rental. The work on the car was very good, looks like new. 5 STARS!!
14:18 15 Nov 19
I would like to thank Super friendly and sweet Meghan for assisting me yesterday. My Toyota Highlander was involved in a hit and run accident while it was parked. When I went to the shop to pay my deductible, Meghan told me that they only accept cashier’s checks and credit cards for up to $1000. I didn’t have a cashier’s check. So I told her that I would go to the bank and get it. I didn’t have a car and was planning to walk to the bank that was about a mile away. But Meghan nicely said:”I will ask someone to give you a ride, wait for you, and bring you back to the shop.” Wow. Who would do that? So she asked John, the guy who worked on my Highlander and did such an awesome job to take me to the bank. John was also very nice and respectful, super cool and friendly. So if you ever get involved in an accident, go to Branning’s and you will be completely satisfied with the quality of their work and outstanding customer service. I also want to say to the owner that your business is in safe hands because Meghan is running it. She’s is the absolute best, friendliest and nicest customer service provider I have ever met and definitely an asset to your business. Thank you again, Meghan. If I can thank you a million times, I would. A+ customer service.
17:55 12 Nov 19
Amazing experience. Car looks absolutely amazing and was done way earlier than the expected finish date as well. Staff was very friendly and reached out constantly to keep me posted on the status of the repair. Recommend this shop hands down.
13:34 07 Nov 19
Branning's is a first class auto body shop. The front desk people are courteous and helpful, the repair was completed 1 day early and I was updated daily on progress. They made the repair process easy with on site car rental. The high quality workmanship resulted in may car looking like new. I highly recommend Branning's for you auto body work.
20:16 02 Nov 19
My Audi was in a fender bender resulting in a large dent on the passenger side, broken passenger mirror, and scratched passenger side window. From initial encounter to my last encounter, Branning staff were professional and courteous. I was greeted with a friendly smile and given immediate attention. During the initial evaluation of the vehicle, I had asked to detailed questions regarding the potential repair work and parts expected to be used. Each facet was explained to my liking. Throughout the repair, Meaghan Chandler updated me with my vehicle status with succinct emails. She also provided prompt replies with any questions/concerns I had regarding my vehicle and expected pick up time. The rental company staff was also great and arranged the vehicle quickly. Upon completion of the repair, inspection of my vehicle showed like new condition. Paint was matched up perfectly and my side view mirror worked perfectly in all functions (tinting, glass movement, automatic folding, etc.). My overall experience has been notably pleasant and if I need to return for auto repair, I would choose Branning's services again.
00:33 30 Oct 19
Best service and great job! I been hit by the dear once and I thought the "official" Volvo dealer will be the best to repair my car. But, it turns out I am totally wrong. In contrast, the professional body shop did the best job. I'll highly recommend you guys to come here if u need to repair your car! Five stars!
16:17 29 Oct 19
Absolutely phenomenal to deal with from start to finish. They made everything so easy for me and made sure everything was done beautifully! Every single member of the staff that I dealt with was an absolute pleasure! I would recommend Branning to everyone!
21:43 25 Oct 19
I just picked up my car after needing quite a bit of body work. Branning does fabulous work. This is the 3rd time they have done work to my car, and I have never had any issues. They are also very efficient with time. In just one week they got all the work done. I have friends who have had similar cars in body shops for 2-4 weeks for less work! I recommend them highly. Also, their front desk service - Lisa and Meaghan are great. Responsive to questions, and update regularly on the service being done. 5 Stars from me!!
16:45 23 Oct 19
Meaghan at the front desk is an exceptional employee. She was very polite and patient answering all of my questions walking me through the whole process from start to finish. She was very quick to respond to emails and phone calls. She kept me updated on every step of my repair. Branning's did an exceptional job repairing the damage done to my car. Everything looks better than the day i bought it. They even went beyond repairing and cleaned the entire car. Inside and out! All the work they did was clearly explained to me when I picked up my car. Having a rental agency inside the building was just icing on the cake. Speedy, friendly, and professional service all around.
16:07 03 Oct 19
They did an awesome job on my car. They were organized, the work was done in a timely fashion and I received updates by email. I did not have to call one to check the status of my car. The ladies in the front office Meaghan and Lisa were so friendly and organized 🙂 thank you for the beautiful work you did and I will recommend your shop to all family and friends.
00:01 25 Sep 19
Process in wasfast, seamless, professional. I checked in, discussed my damage with an expert, signed and received a high quality rental car from Enterprise in the same building and left within 20 minutes. Communication along the way was daily and accurate. And then they restored my damaged car to like new. Hard to imagine how this process could have been any better
14:53 24 Sep 19
A really great experience. They did beautiful body work. The car was returned vacuumed and detailed. They took only a week to get the job done after my accident. Having an in house rental facility made it even more easy and convenient. Everyone I dealt with was friendly, polite, and very helpful! After I picked up the car and noticed the alignment was slightly off, they repaired it right away, no questions asked, even if it wasn't clear that the accident and the alignment were related. You can see they really care about customer experience and satisfaction. I highly recommend this facility! Megan and Lisa at the front desk were a pleasure to work with.
16:01 18 Sep 19
Can't say enough about the great service and wonderful personnel I experienced when I needed my auto repair. From the minute I walked into the office the customer service lady was polite and helpful. The gentleman who came out to my car to review the work was informative, polite, and reassuring. Having the Enterprise office on site was a great addition and made picking up the rental car unbelievably simple. Last but not the least when I picked up the car on completion of the work it looked great. Not only was the body work and painting excellent the car was clean and shiny. The work was explained to me as the Branning representative walked around the car with me. Overall my experience was excellent and I would have no problem recommending them to anyone.
02:31 04 Sep 19
EXCELLENT Body Shop!!!! We can't begin to explain how thankful we are to everyone at Branning's Brunswick Auto Body for the amazing job they did in repairing our car after an auto accident. From the moment we walked in to the shop, everyone was so helpful and caring. First, Meaghan, at the front desk, explained everything in detail and put our minds at ease. Then Luis looked over the car with us and explained some more things to us. Finally Ed did an amazing job on the body work. They sent us messages daily about the status of the repairs. When we picked up our car three days later, an 8 year old car looked like it just came out of the showroom! The car was washed and the interior was clean. We HIGHLY recommend Branning's Brunswick Auto Body! Thank you everyone!
15:43 03 Sep 19
Great experience here! Meaghan and Lisa were very polite and helpful during the process. I was up-to-date daily on my car. When I received my vehicle back, it looked brand new! Would highly recommend.
22:31 23 Aug 19
I'll give it 5 stars for the quality of work and condition upon return. My only complaint is that the work usually takes longer than estimted and I understand that estimates are exactly that, estimates. A more accurate estimate would help with personal planning. Having said that, the staff is excellent, especially Anthony who always keeps in touch.
12:53 19 Aug 19
My experience of getting the car repaired at Branning's Brunswick Auto Body was excellent. Everyone at Branning's was professional and courteous and explained everything in detail at the time they gave the estimate. The car was fixed on the date promised and they kept me informed of the status of the work. The car was fixed well and there is no sign of any damage. I am one hundred percent satisfied with the work and service and would be glad to recommend Branning's to others.
16:25 10 Aug 19
Absolutely fantastic experience. They were polite, got my car in that day and had it fixed within a week. It looked better than when I bought it. They are always friendly and straight forward with the repairs. Also very easy to work with my insurance.
21:02 09 Aug 19
Excellent. Outstanding. Superior work. Happy. This was the second time I've used Banner Auto Repair. Repair was done faster then expected and Enterprise rental was ready as well. One stop repair shop
17:06 05 Aug 19
Since I had previous customer experience with Branning, I knew I was in good hands. Their business operates like a fine tuned engine. Megan and Lisa are absolutely the best - a true "A" team. The repair results are extraordinary. Thank you Branning!
23:17 02 Aug 19
My accident happened in PA. Shortly after contacting the insurance company I received a call from Branning setting up the appointment.Megan and Lou were so helpful making me feel comfortable and explaining everything. I was so happy that I received my car back in less than 3 days. Thanks, excellent service.
17:08 29 Jul 19
This was my second time bringing my vehicle to Branning’s Auto Body in East Brunswick and I am amazed with their professionalism and customer service. Right off the bat Meagan and Lisa were super helpful over the phone when I made my appointment and also when I arrived. They were super friendly and informative on what would happen once I left my car. I picked up my loaner vehicle which was super simple and left within 20 min of arriving. I got a text message or phone call almost everyday with a status update on my vehicle it was in the shop for 8 days and It looks good as new! I recommend this place to 2 family members and they have also raved about the awesome service here. Great quality work with a friendly staff.
14:44 25 Jun 19
Excellent customer service. Dropped my car off in the morning and it was ready by lunch time - well before expected. Was also returned spotless. Highly recommend
16:13 22 Jun 19
Just got my car back from Branning and I have to say they did an excellent job. They have rental car service on premises which is very convenient. From start to finish they sent updates on the status of my car. The staff were very pleasant, easy to deal with and had answers for all my questions. Overall great work and custom service.👍👍👍
15:19 01 Jun 19
Had my car done super fast and the service was impeccable. They did amazing work and you would never have known that a rock hit my car and the paint matched perfectly (pearl white). Amazing, Amazing work!!
19:11 24 Apr 19
They kept me informed of repairs on a daily basis and had my car ready early. Car was so clean and taken care of upon return of vehicle and every employee I interacted with was very nice and professional! Would definitely use them again and again. Thank you!!!!
18:35 24 Apr 19
Working through the insurance company they set up an appointment. We arrived and were warmly greeted. The entire process was explained to us, they reviewed the damage on our car and told us how long it would take to repair it. Got the car back a day earlier then when they promised and it looks great and is cleaner inside and out then when we left it. everyone was very friendly and courteous. If I need body work done again I would certainly go back
16:23 24 Apr 19
I was recommended this shop by Geico after a small accident, and I'm so glad that I found this place. The customer service from start to finish, including daily updates on the status of the repair was just top-notch. I really appreciated that the adjuster and the shop employees walked me through what the body work process would be and how long it should take before I even handed over my keys. I'm very hesitant to have my car worked on by a shop I'm not familiar with, but these guys went above and beyond with the service and repairs. Having knowledgeable staff who pay such close attention to detail is the reason I'll be back for future work, thanks for everything!
19:22 20 Apr 19
I had an excellent experience at Branning's Brunswick. They were extremely responsive and the customer service was great. They sent me email updates every few days with the status of the car and approximations of when my car would be ready. They even fixed the car earlier than their expected timeline. Everyone I interacted with was very respectful and made sure I was informed every step of the way. My car was returned to me with all the fixes completed and no damage or dirt in the interior of the car. I would definitely recommend Branning's to others.
23:17 03 Apr 19
excellent experience here! i love the fact that they keep you in the loop with updates on your car every few days!! many places i have been to before haven't done this and i was left wondering for weeks on end. The estimate time frame for my car repair was 9 days and was right on time. If i ever need work done on my car again without a doubt i will be coming here!
18:55 16 Feb 19
Excellent customer service experience. I was able to get an appointment the very next morning. As soon as I arrived, my adjuster and the mechanic assisted me in telling me the next step. Megan and Lisa especially at the front desk were very helpful. They directed me to Enterprise and I was set in less than 20 minutes. My vehicle came back in excellent condition and they were emailing me with updates. Great experience. I highly recommend this auto body to anyone who asks. Thank you ladies
01:24 17 Aug 18
Excellent, professional service. This Auto Body work center has very nice set up for onboarding car repair process and check out completion process. Through out the repair time, I had received detail step by step updates via email. Rental cars desk on premises was additional bonus.
14:49 11 Aug 18
I took my car to Branning's Auto Body to fix my Nissan Rogue and they were great. Very friendly and kept me informed every step of the way. Lisa and Meaghan emailed me to give me a progress report every day until my car was completed. My car looked amazing and I highly recommend Branning's Auto Body in East Brunswick for their professionalism and superb customer service.
23:02 02 Aug 18
I wish I could give this place more than 5 stars! My car came in the shop looking like it was from the junk yard and came out looking like I just bought it off a new lot. The place is beautiful and so was the work. The whole process from dropping off my car, to getting the rental, to picking it up was effortless. Lisa and Megan are the definition of superior customer service. Will definitely recommend and go back if ever needed!!!!
17:48 27 Jul 18
I have been serviced twice there in the past year once for my wife and the second time for my car and each time we had great experience beyond any expectations. Everyone is so friendly, My adjuster Fran DiRienzo was amazing and he was on top of everything. The facility is big, clean and very professional, a One Stop Shop for everything you need including your rentals
16:27 20 Jul 18
My experience at Branning's was awesome! They were very communicative with the timeline of fixing my vehicle and gave it back to me as clean as the first day I drove it off the lot. The work that was done was flawless even down to a special paint mixture they had to make because of my car's paint job. It was also super convenient that there were car-rental options inside of the repair center. One-stop shopping. I would highly recommend this facility.
20:33 12 Jun 18
I have had an amazing experience, customer service was phenomenal. Everyone from the front desk, to the repair shop was extremely friendly and knowledgeable. The work was done in a very timely manner! It's seamless! No one is able to tell that I had my car repaired and painted. They walked me through every step and completed the repair task in the time frame as promised. I highly recommend this place for all your auto body and/or mechanical needs.
15:37 01 Jun 18
Meaghan and Lisa were exceptional and provided excellent customer service. They helped me feel welcomed even though I was having a bad day. I am thankful that they were able to make me feel better. I would definitely recommend this store to all my friends. Keep up the good work!!!!
16:29 25 Apr 18
I can honestly say that I was thrilled with the experience and service from walking in the door until I received my car back. The staff kept me fully aware of the process when I signed the initial paperwork and each day until the work was done. The work was done a couple days earlier than I expected and they did not make any cuts in the quality of work they provided.. The car looked brand new as if nothing had occurred. They also did a wonderful job of cleaning the car inside and out before delivery. Thank you for the excellent work!!
Branning's Brick Auto Body
Antonio Jersey Shore Realtor Tony Arcuri
13:39 08 Jul 20
Great to work with, sets a game plan and sticks to it. Got my car back sooner than expected which saved me a ton of money.
17:49 19 Mar 20
Our vehicle was badly damaged by a pretty big fallen tree limb. I brought the vehicle in, they kept me updated daily as to what was worked on that day and what was planned for the following. Couldn’t be happier! I will definitely bring my vehicle back should the need ever arise again!(let’s hope not tho! 😆) Highly recommend!
17:30 12 Mar 20
My brand new car was hit in the rear and boy was I upset. I had been to Branning's before and was happy. Getting the estimate was easy and then I was able to schedule the car for repairs at my own convenience. they even kept the car a few extra days until I could pick it up. The car was repaired and cleaned
22:38 27 Feb 20
They're wonderful people to deal with them. Also do a great job. To me they're best. Great customer service.